FAQ

Yes. Every piece is checked before it is sold. If you have questions about provenance or details, write to us – we answer everything before you buy.

We describe every condition honestly: “New with tags”, “Very good”, “Good” or “Visible signs of wear”. Flaws are photographed as well.

We do not offer voluntary returns or exchanges for a change of mind, your own choice of the wrong size, or condition features disclosed before purchase or clearly visible in the photographs. The agreed condition may include these features. This does not amount to accepting undisclosed defects or incorrect promised characteristics. If we send the wrong item or it materially differs from its description, for example size M instead of the promised XL, we arrange an eligible reversal including necessary return shipping costs. Contact us promptly after discovery with the order reference, explanation and photographs where possible. Statutory defect remedies and mandatory withdrawal rights, including those applicable to cross-border sales, remain effective.

Yes. Payment runs through Stripe – card, TWINT, Apple Pay or Google Pay.

One-of-a-kind pieces are available immediately. If you want to secure one, write to us – we can hold it for up to 48 hours on request.

It depends on the country and weight. Shipping in Switzerland is free from CHF 100; for Europe and other countries the prices are in the table on the Shipping page.

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