Vintage & returns
Vintage pieces are sold in the condition described for each item and may be several decades old. Read the description and examine all photographs before buying. Wear, scratches, repairs, ageing and known odours are disclosed for the individual piece. A general vintage notice does not replace an accurate item description.
We do not offer voluntary returns or exchanges for a change of mind, your own choice of the wrong size, or condition features disclosed before purchase or clearly visible in the photographs. The agreed condition may include these features. This does not amount to accepting undisclosed defects or incorrect promised characteristics.
Older pieces may retain odours from previous storage or surroundings. We inspect and clean pieces carefully and treat odours where appropriate and compatible with the material. Complete absence of odour is promised only when expressly stated for the item. Known noticeable odours are disclosed individually.
Pieces come from checked sources and are checked for authenticity to the best of our knowledge. An authenticity certificate can be arranged on request for an additional CHF 20, subject to confirmed availability. Please ask before purchase; the service and charge are agreed separately. No certificate is automatically added to checkout.
Contact us if you have substantiated authenticity concerns. A reasoned report from an independent authentication service specialising in the brand helps resolve the matter. If an expert examination confirms that a piece is not authentic, we refund the purchase price in full. We agree any return requirement individually. Personal opinions do not replace expert assessment; statutory rights do not depend on buying a certificate.
If we send the wrong item or it materially differs from its description, for example size M instead of the promised XL, we arrange an eligible reversal including necessary return shipping costs. Contact us promptly after discovery with the order reference, explanation and photographs where possible. Statutory defect remedies and mandatory withdrawal rights, including those applicable to cross-border sales, remain effective.
Eligible refunds go to the original payment method. After initiation, funds usually appear within 5–10 business days, depending on the bank and payment method. Shorter mandatory statutory deadlines take precedence.